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Users of this product have found it to be a valuable tool for analyzing the quality and performance of their network infrastructure, …
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What is SolarWinds VoIP & Network Quality Manager (VNQM)?
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.
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What is SolarWinds VoIP & Network Quality Manager (VNQM)?
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.
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What is SolarWinds VoIP & Network Quality Manager (VNQM)?
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.
SolarWinds VoIP & Network Quality Manager (VNQM) Video
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SolarWinds VoIP & Network Quality Manager (VNQM) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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- Business Problems Solved
Users of this product have found it to be a valuable tool for analyzing the quality and performance of their network infrastructure, servers, and applications. With its real-time monitoring capabilities, users are able to stay informed about the status of their network links, VoIP devices, and overall traffic. This has proven to be particularly useful for troubleshooting VoIP calls and tracing the call path, helping voice teams and network engineers identify and resolve issues in a timely manner. The product has received high praise from customers for its ability to provide insights into traffic flow and effectively isolate voice issues on the network. Additionally, the customizable charts and database allow users to monitor network performance, while the real-time dashboard provides an overview of the current network status, aiding in effective business operations. The ability to review key quality of service parameters such as jitter, latency, packet loss, and MOS has been essential for ensuring clear voice communication and meeting set QoS requirements. Overall, customers have reported increased productivity since using this product.
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February 28, 2019
VNQM provides a unique perspective to network monitoring.
SolarWinds VoIP and Network Quality Manager (VNQM) is used primarily by our voice team, but also on occasion by the network engineers. The tool is somewhat unique in the SolarWinds Orion suite in that it provides some WAN performance and quality data that is not available from other monitoring applications. That means that the data provided by VNQM provides a proactive perspective that can be missing in some cases.
- It provides Call Manager statistics from either Cisco or Avaya devices.
- In addition to the VoIP data, the tool also allows one to monitor ten other SLA operation types that provide WAN connectivity and quality data as well as infrastructure and application quality data.
- VNQM has the ability to search CDR/CMR records.
- VoIP gateway and infrastructure devices can also be monitored with VNQM.
- The impact on SolarWinds performance itself of configuring a large number of IPSLA operations for monitoring can be difficult to predict. It would be beneficial to have some tools that could warn or predict the results of doing so.
- Additional background information on the use case for each SLA operation type would be helpful to the user who may not be an expert in the field. The Server and Application Monitor product provides this benefit for application component monitoring.
- The tool should be engineered to allow repeated SLA node discovery for any and all nodes in the Orion Platform database.
- VNQM has enabled our network engineers to see network quality issues from the end user perspective and thus be more proactive.
- The call records searching capability is very user friendly and has made it easy for VoIP engineers to troubleshoot call issues from a single pane of glass.
- We were able to implement SLA monitoring by leveraging an existing feature of our Cisco routers. No additional investment was required.